: (480) 756-4281


Frequently Asked Questions

Why should I use a professional to manage my home?

While the reasons our clients choose professional management vary, here are some of the key reasons many people elect professional management over self-management:

We handle maintenance and emergency repairs, allowing you to sleep at night.

We enforce collection of rents and serve the proper notices upon failure to pay.

We understand and apply the correct federal, state, and local laws, keeping you and your investment out of trouble.

We know the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates. This allows us to effectively market your vacant home to prospective residents to get it filled.

We will inspect your occupied home every 6 months at no cost to you.

We will screen potential clients before showing them homes so we are not wasting anyone’s time and we get you the best qualified tenant.

Can I choose to disallow pets, smokers, large families, etc.?

We comply fully with the Fair Housing Act. This means that you can not choose to disallow anyone that is a member of a protected class under the act. You can choose to disallow pets and not permit smoking in your home, but you cannot deny a service animal. If you have additional questions on the specifics of the Fair Housing Act.

Do you provide me with a report of activity on my property?

Yes, we will provide you a monthly report of rent and other income received, and maintenance, repairs, and other expenses incurred. This will be provided once per month. If you have questions regarding your statement, please do not hesitate to contact us.

What if I want to cancel your service?

Our Guarantee to you the Owner is: If you are not completely satisfied with our service for any reason, you can fire us with a 30-Day written notice!! No questions asked, no cancellation fees. (Start up fee is non-refundable). No hidden charges that is our guarantee. We know you will not be able to find another Management Company with this same guarantee.

How quickly can you lease my home?

Our goal is to lease your home as quickly as possible. It is important that we find you a qualified tenant that will care for your home as you would. We will do everything possible to market your home and keep your rental price competitive. We can not guarantee a time limit on getting your home rented but know it does not do you or our company any good if your home is vacant.

What about monthly sales tax?

As part of our service, we will register your property with the correct city and get you a sales tax license number. Your tenant will be responsible to pay the city sales tax each month with their rent and in turn we will send it monthly to the correct city. You will never have to worry about the city sales tax not being paid. If your property is vacant you do not pay any sales tax.

Can you direct deposit my monthly checks?

Yes, we will direct deposit your check in your checking or savings account on a monthly basis.

How is maintenance handled on my property?

We will ensure all your maintenance needs are satisfied. High standards are very important to us. We can do everything from basic landscaping to a full remodel. We have a 24 hour emergency line available to your tenants. We constitute an emergency to be a fire, flood, HVAC. We will contact you the owner on all repairs needed over $200.00 except for emergencies, which will be handled immediately and then we will contact you to inform you of the issue.

Contact us via email or phone

Office: +1 480-756-4281
Fax: (480) 756-4291
Info@vepmaz.com